Apart from transporting and preserving the deceased, the mortuary serves as a station for family members to regulate their emotions. For most people, the immediate impact of losing a loved one is immensely emotional. They need a period of bereavement, including rest and a tranquil, safe space to calm their emotions and consider arrangements for what follows. Therefore, Wonann Life introduces the concept of healing into the mortuary. Through creating a supportive ambiance and guidance from professional service personnel, family members can take moments here to relax, collect their thoughts, or discuss future plans with their loved ones.

In the event of a patient with an infectious disease, strict adherence to the regulations set by the Taiwan Centers for Disease Control, Ministry of Health and Welfare, is necessary. This includes wearing specialized gear and following designated routes specified by the facility for the transportation process. After completing the task, proper removal and disinfection of the equipment are mandated to prevent the spread of infectious diseases. Therefore, all Wonann Life personnel are required to undergo regular training in "Disease Infection Control".